It is time to stop relying on passwords

Most account break-ins still start with a password. It was reused from another site, guessed, or typed into a convincing fake page. Signing in with a fingerprint or face, known as a passkey, removes that whole problem. The secret stays on the person's own phone or laptop, so there is nothing to reuse, nothing to guess and nothing a fake page can steal.

Make it the first thing people see

Plenty of apps support passkeys but hide them deep in the settings, so almost nobody uses them. Put the option right on the sign-in screen instead. When someone has already set one up, their phone or browser can suggest it the moment they tap the email box.

Keep a safe backup

Not every device supports passkeys, and people lose phones. A sensible order looks like this:

• Fingerprint or face, offered automatically when it is available.
• A one-time link or code sent to the person's email.
• Your company's existing sign-in, if you have one.
• A password only if you really need it, and never as the only choice.

Never confirm who has an account

Sign-in pages often give away more than they should. A message like "No account with that email" tells a stranger which addresses are worth targeting. Use the same reply either way: "If an account exists for that email, we've sent a link." The real owner gets the email and nobody else learns a thing.

Ask again before anything risky

Being signed in should not be enough to change bank details, download every record or add a new admin. Ask for a quick fingerprint or face check just before those actions. It takes a second and stops a stolen session from doing real harm.

Where to start

Pick one app and offer fingerprint and face sign-in first. Watch how many people use it, then invite everyone else to set it up after their next sign-in. Most teams find they get fewer support calls, not more, because nobody is stuck resetting a forgotten password.